Alight (formerly Aon Hewitt) manages benefits on behalf of multi-national corporations. Synaptic created a hierarchical benefits management platform and Integrated data from multiple systems using our care and population health management solutions

Customer Challenges

Alight (formerly Aon Hewitt) manages benefits on behalf of multi-national corporations. They felt that their ability to connect with members in a truly personalized way was key to their growth, but they did everything in a disconnected fashion

Solution

  • Synaptic created a hierarchical benefits management platform on Salesforce in under four months
  • Integrated data from multiple systems
  • Full detail of the customer , their family, personal histories and benefits options is at their fingertips

Value / Results

  • Alight has made this solution their tool for all Health Advocacy business
  • Our solution supports the fastest growing segment of Alights business
  • Alight is using this technology as a differentiated feature when selling to new clients

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